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Our Opening Hours Mon. - Fri.
Call Us For Free Consultation
Call Us For Free Consultation
Disagreements between landlords and tenants over housing repairs are among the most common property disputes. It’s important to understand that landlords are not responsible for all repairs—some may fall to tenants under the lease or tenancy agreement. The repair obligations of landlords are typically outlined in the lease or tenancy agreement and governed by specific laws, which can lead to confusion over who is liable for repair costs.
As a London-based firm, AQ Archers frequently assists with housing disrepair disputes. Our experienced team takes objective approach to determine legal responsibilities and strives to negotiate a resolution that benefits both landlords and tenants.
Landlord’s Repair Obligations
The lease or tenancy agreement should clearly outline who is responsible for specific types of repairs. In most cases, landlords are responsible for the maintenance and repair of essential parts of the property, such as:
Beyond the agreement, landlords also have statutory obligations under:
Notice of Disrepair
If a tenant believes a landlord has failed to make necessary repairs, they may issue a Notice of Disrepair. This forms part of the Pre-Action Protocol for Housing Disrepair Cases, which encourages resolution through negotiation or Alternative Dispute Resolution (ADR) without resorting to court action.
If ADR fails, the tenant may issue a Letter of Claim to the landlord, stating their intention to take legal action. Landlords have 20 days to respond. If the matter remains unresolved, it may proceed to court, requiring a formal property inspection by a surveyor or expert.
Alternative Dispute Resolution (ADR)
ADR methods, such as mediation and arbitration, can help resolve disputes without court involvement:
ADR can save time, reduce costs, and help preserve relationships between landlords and tenants.
Why Choose AQ Archers?
Located in London, where leasehold properties and tenancies are prevalent, AQ Archers is highly experienced in handling housing disrepair disputes. Our team has successfully resolved cases for tenants and landlords of all types, from simple claims to complex, multi-track cases.
We aim to resolve disputes quickly and amicably, preserving relationships wherever possible. If ADR proves ineffective, we provide robust support through the court process. Additionally, we can review lease or tenancy agreements at the outset to minimize the potential for future disputes.
Legal Fees
Hourly Rates
Our legal fees are charged on an hourly basis:
For further details, please refer to the Solicitors’ Guideline Hourly Rates – GOV.UK.
Fixed Fees or Conditional Fee Agreements
Where applicable, claims may be handled under a Fixed Fee Arrangement or a Conditional Fee Agreement (CFA) (No Win, No Fee). Details of the arrangement will be discussed and agreed upon at the outset.
Pay If You Win: Conditional Fee Agreement (CFA)
Under a CFA, you only pay legal fees if your claim is successful. If you win, fees include:
If your claim is unsuccessful, you will not pay legal fees, but you may need to cover certain expenses and disbursements unless insured.
Costs
If your claim is settled without litigation on terms that justify bringing the claim, your landlord will be responsible for paying the Tenant’s reasonable legal costs.
For defended claims, the Tenant must demonstrate that:
If the landlord failed to address the issues despite these efforts, pursuing the matter in Court would be considered justified.
Legal Expense Insurance
You may already have an LEI through your existing insurance policies (e.g., motor or home insurance) or memberships with certain organizations. LEI provides legal protection and covers costs for bringing or defending claims, particularly Personal Injury claims arising from road traffic accidents, workplace accidents, or other types of injury claims.
Before-the-Event (BTE) Insurance vs After-the-Event (ATE) Insurance: What You Need to Know
When facing legal proceedings, understanding your insurance options is crucial. Two types of legal expenses insurance may come into play: Before-the-Event (BTE) and After-the-Event (ATE) insurance. Each serves a different purpose and can significantly affect how legal costs are managed in certain civil litigation matters and different types of injury claims.
Before-the-Event Insurance (BTE)
BTE insurance is purchased in advance, often as part of a broader insurance policy such as home, car, or business insurance. It is designed to cover legal costs and expenses if a dispute arises in the future.
Key features:
Implications:
After-the-Event Insurance (ATE)
ATE insurance is purchased after a legal dispute has arisen, usually once your solicitor believes your case has good prospects of success.
Key features:
Implications:
Which One Is Right for You?
Before proceeding with any legal matter, it’s important to discuss your options with a qualified solicitor who can advise you on whether BTE or ATE insurance applies to your situation, so you can decide on whether to obtain the legal cover through an ATE Insurance Policy.
When We Cannot Accept Your Claim Under CFA
If your claim has a low likelihood of success, we may be unable to handle it on a No Win, No Fee basis. In such cases, we will advise you on alternative funding arrangements.
Contact Us
If you have a housing disrepair dispute or need further information, contact AQ Archers for a free initial consultation:
Call: 020 7791 3223
Email: info@aqarchers.co.uk
Our experienced team is ready to assist you with your housing disrepair claims and ensure your case is handled professionally and efficiently.
AQ Archers Solicitors is a trading name of AQ Archers Solicitors Limited. Authorised and regulated by the Solicitors Regulation Authority (No 562177). Registered in England & Wales (Company no. 07629843). Registered Office 432 Hoe Street, London, E17 9AA. Directors’ details available on request.
Copyright © AQ Archers 2025. All Rights Reserved.
Copyright © AQ Archers 2025. All Rights Reserved.
Our mission is to leverage our extensive legal expertise to guide clients through their challenges and provide effective, tailored solutions.
We are deeply committed to protecting your legal rights and delivering exceptional service with compassion and understanding. Our team comprises highly skilled legal professionals who combine deep knowledge of the law with a practical approach to address the unique needs of each case.